Delivery
Shipping destinations
We ship to addresses across the world, as long as shipping companies provide services to these destinations. The shipping charge depends on the size of your order and if outside Netherlands, also on the country in question.
For furniture pieces, we prefer specialized delivery firms for deliveries within the Netherlands. Smaller items may be shipped with established shipping companies in the Netherlands. For addresses outside the Netherlands we employ the services of established international shipping companies.
Delivery time
For purchases from our shop, we will contact you to make arrangements for the delivery once we have received your payment. In most cases we are able to ship within one week after the payment.
The delivery time of made-to-order furniture pieces is dependent on the size, design, and availability of materials that you have specified. We will give a non-binding indication of the delivery time in our offer and keep you updated on the progress as we build your furniture piece.
Making a furniture piece in an artisanal way is a highly labor-intensive and time-consuming endeavor and is subject to variation in duration due to the fact that the individual qualities of wood, and thus its ‘workability’, may vary from one tree species to another, from one individual tree of the same species to another, and even from one part of the same tree to another. Due to this element of unpredictability in our work, we reserve the right to deviate from the delivery indication in our final offer if the crafting process demands so and only within the limits of reasonability. In such instances, we will always notify you of the changes.
Once we have reached the final stage of the crafting process, we will contact you to make arrangements for the delivery.