Cancellation of vouchers
Vouchers can be cancelled by the buyer any time as long as the recipient has not yet used the voucher. The voucher fee minus a service charge of €6.95 will be refunded to the buyer within 14 days from the day we receive your cancellation note. We will use the same payment method as you did, unless otherwise agreed.
Recipients of vouchers cannot cancel their voucher or ask for a refund of the voucher value. Vouchers are not redeemable.
To cancel a voucher, send an email to info@espenaer.com with your request and booking order number.